FAQ

Thank you for your interest in our vase products.

Due to our consistently long-term losses, we have decided to conduct a clearance sale at a loss. All products will be sold in limited quantities at extremely low prices, while supplies last.

I. Order-Related Questions

Q1: How long does it take to ship after I place an order?

A: All orders are processed and shipped on the same day; there is no waiting time.

Q2: Where does it ship from?

A: All vase products are shipped from our US warehouse.

Q3: How long does shipping take?

A: Standard delivery time is 2 days (approximately 48 hours).

II. Product and Inventory Issues

Q4: Are the products in stock indefinitely?

A: As this is a clearance sale at a loss, inventory is limited and will be sold while supplies last. We cannot guarantee continuous restocking.

Q5: Are there any quality issues with the vases?

A: All vases undergo basic quality inspection before shipment to ensure normal use and safe transportation.

III. Returns and Refunds

Q6: Can I return an item? A: We support returns within 30 days. Returns can be processed once the conditions are met.

Q7: How long does it take for the refund to arrive?

A: The refund will arrive within 3 business days after approval.

Q8: Who bears the return shipping costs?

A: It depends on the reason for the return and the customer service review result.

IV. Other Questions

Q9: Is it a one-time charge?

A: Yes, this product is a one-time purchase with no subscription or hidden fees.

Q10: Why is the price so low?

A: Our store is clearing out inventory at a loss due to continuous losses, aiming to quickly recover inventory funds.